Shipping policy
Shipping & Delivery Policy
At Stoic Habits, our products are made to order. Each order is prepared specifically for you before being shipped.
Order Processing & Production
Because our products are made to order, please allow time for production before your order ships.
Most orders are typically produced and shipped within 2–7 business days after being submitted for production. Production times are estimates and may vary depending on the product, order volume, availability, holidays, and other circumstances.
Production time is separate from carrier transit time unless otherwise indicated at checkout.
Shipping & Estimated Delivery
Shipping times vary depending on the product, shipping destination, selected shipping method, and carrier.
Available shipping options and applicable shipping charges are displayed at checkout.
Any delivery dates or timeframes shown at checkout or through tracking are estimates and are not guaranteed. Delays caused by carriers, weather, holidays, customs, or other circumstances outside our reasonable control may occasionally occur.
Tracking Your Order
When tracking is available, you will receive tracking information after your order has shipped.
Please allow time for the carrier to scan and update your shipment. Tracking information may not update immediately after a shipping label is created.
Multiple Packages
Orders containing multiple products may be produced or shipped separately.
As a result, items from the same order may arrive in more than one package and at different times. If this occurs, you may receive separate tracking information for each shipment when available.
Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please review your shipping information carefully before completing your purchase.
If you notice an error after placing your order, contact Stoic Habits as soon as possible. We will make reasonable efforts to assist, but address changes cannot be guaranteed once an order has entered production or shipment.
Additional shipping charges resulting from an incorrect or incomplete address provided by the customer may be the customer's responsibility.
Delayed or Lost Packages
If your package appears significantly delayed or lost in transit, please contact us with your order number.
We will review the available tracking information and work with our fulfillment and shipping partners to determine the appropriate next steps.
Please note that carrier delays can occur and are sometimes outside the control of Stoic Habits.
Packages Marked as Delivered
If tracking indicates that your package has been delivered but you cannot locate it, please:
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Check around the delivery location and any secure delivery areas.
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Check with household members or neighbors who may have accepted the package.
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Contact the shipping carrier for additional delivery information.
If you are still unable to locate your package, contact us and we will review the available information and assist where reasonably possible.
International Shipping
International shipping availability, rates, and estimated delivery times vary by destination and product.
International orders may be subject to customs duties, import taxes, fees, or other charges imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the recipient and are not controlled by Stoic Habits.
Customs processing may also cause additional delivery delays.
Shipping Questions
If you have questions or concerns regarding your shipment, please contact Stoic Habits and include your order number so we can assist you as efficiently as possible.
STOIC HABITS
Discipline. Purpose. Resilience.