Refund policy

Returns & Exchanges Policy

At Stoic Habits, our products are made to order. Each item is produced specifically after your order is placed.

Because of the made-to-order nature of our products, we currently do not accept returns or exchanges for change of mind, incorrect size selection, incorrect color selection, or other customer ordering errors.

Please review all product details and sizing information carefully before placing your order.

Damaged, Defective, or Incorrect Items

We stand behind the quality of our products.

If your item arrives damaged, defective, misprinted, or you receive an incorrect item, please contact us within 30 days of delivery.

To help us resolve the issue, please provide:

Your order number
A brief description of the issue
Clear photos showing the item and the problem

Once the issue has been reviewed and approved, we will provide an appropriate resolution, which may include a replacement or refund.

You are generally not required to return a damaged or defective item unless specifically requested.

Sizing & Fit

Sizing and fit may vary between products. We strongly recommend reviewing the size information provided on the applicable product page before placing your order.

Because our products are made to order, we cannot currently provide a refund or replacement when the correct product was delivered but the customer selected the wrong size.

If you have a sizing question before ordering, please contact us and we'll be happy to assist.

Order Changes & Cancellations

Orders may enter production shortly after they are placed.

If you need to request a change or cancellation, please contact us as soon as possible. We will make every reasonable effort to accommodate your request if production has not yet begun.

Once an order has entered production, we cannot guarantee that it can be changed or canceled.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please review your shipping information carefully before completing checkout.

If you notice an error after placing your order, contact us as soon as possible. Address changes cannot be guaranteed once an order has entered production or shipment.

Lost or Delivery Issues

If your order appears to be lost in transit or there is a problem with delivery, please contact us with your order number so we can review the shipment and determine the appropriate next steps.

If tracking shows an order as delivered but you cannot locate the package, please first check around the delivery location, with household members or neighbors, and with the applicable shipping carrier.

We will make reasonable efforts to assist with legitimate shipping issues.